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Coordinator, Translation and Language Services | HockeyCanada

POST : Coordinator, Translation and Language Services
SERVICE : Marketing and Communications
RATING: Coordinator
SUPERIOR : Manager, Translation and Language Services
STATUS: Permanent, full time
PLACE : home office

Reporting directly to the Manager, Translation and Language Services, the incumbent is responsible for translating various documents within the organization, proofreading and maintaining consistency of terminology across the board. organisation. This person provides translation services to all departments of the organization. Actively collaborating with the marketing and communications department, she shares her recommendations, particularly with regard to translation issues, to participate in the creation, planning and execution of initiatives and programs.


  • Translate, from English to French, and occasionally from French to English, documents of various levels of complexity relating to different aspects of the organization, in particular:

    • Press Releases;
    • articles for the web;
    • game summaries;
    • content related to local and community initiatives (learn to hockey programs, partner programs, Hockey Canada Foundation, member branches, etc.);
    • hockey development content (training drills, player pathways, educational materials, etc.);
    • administrative documents (job offers, contracts, financial statements, terms and conditions, insurance and risk management documents, etc.);
    • communications with players and parents;
    • athlete and staff profiles;
    • event-related content (bid guidelines, volunteer programs, on-site signage, etc.);
    • promotional material (creative elements, slogans, contest rules, etc.);
    • social media posts;
    • content for subtitling or dubbing videos.
  • Ensure regular communication and outstanding customer service with the various departments of Hockey Canada to obtain additional information and understand the context in order to ensure accurate translations.
  • In collaboration with the manager, translation and language services, carry out research and ensure the consistency of the terminology used within the organization.
  • Proofread or revise documents and written content.
  • Provide other language services as required.
  • Update professional knowledge by attending conferences, learning opportunities and professional organizations, as well as reading professional publications and maintaining personal networks.
  • Improve the reputation of the service and the organization by accepting the responsibility of carrying out new and different requests; explore opportunities to add value to work accomplishments.


  • Make others aware of the contribution of this position to the organization in general and seek to understand other departments.
  • Earn the trust and respect of others by maintaining honest and professional interactions at all times.
  • Ensure quality and timeliness of work, a professional presence, and achieve results with little supervision.
  • Promote cooperation and dedication within a team for the achievement of goals and objectives.
  • Use a wide variety of communication techniques to effectively reach different audiences in various contexts.
  • Adapt to changing work needs, conditions and responsibilities.
  • Make timely and informed decisions that take into account best practices, facts, objectives, constraints and risks.
  • Focus on the desired results and how best to achieve them – getting the job done!
  • Demonstrate a continuous commitment to learning and improving.
  • Work as a competent member of the team, willingly supporting colleagues when appropriate, as assigned, and actively supporting group goals.


  • All the work produced, both in terms of quality and quantity.
  • Ability to oversee the steps required to fulfill translation requests, such as managing communications with requesters, the translation process, deadlines and the delivery of a finished product.
  • Level of passion, drive and ambition and standards of quality, commitment and expertise that go hand in hand with Hockey Canada’s culture.
  • Personal characteristics and office character consistent with Hockey Canada culture.
  • Ability to work independently or remotely with appropriate independence and a good level of reliability and collaboration within the team.


  • Bachelor in Translation.
  • One to three years of practical experience as a translator, preferably in the field of sports.
  • Membership in a provincial professional order is an asset.
  • Knowledge of CAT tools is an asset.
  • Emphasis on English to French translation skills, but ability to translate French to English on occasion.
  • Ability to work from a home office.
  • In-depth knowledge of hockey.
  • Excellent interpersonal skills; promotion of cooperation and commitment within a team for the achievement of goals and objectives.
  • Strong communication skills, both oral and written; ability to use a wide variety of communication techniques to effectively reach different audiences in various contexts.
  • Emphasis on providing a client-centric approach to determining and meeting needs and goals.
  • Excellent sense of organization and good time management; ability to organize different priorities according to necessary tasks, ensure the completion of essential projects and meet deadlines.
  • Great sense of integrity; ability to earn the respect and trust of others by maintaining honest and professional interactions at all times.
  • Great mastery of Microsoft software, as well as the ability to adapt quickly to new technologies and easily acquire new technical skills.
  • Ability to work staggered hours, evenings and weekends as required.
  • Bilingualism (French and English) is mandatory.
  • Pass a criminal record check, including a vulnerable sector background check.


  • Ability to work staggered hours, evenings and weekends as required.


  • Comprehensive and competitive health insurance and benefits plan that comes into effect on your first day of work.
  • Group RRSP with matching employer contribution.
  • $350 Annual Wellness Spending Account to promote active living.

Hockey Canada is an equal opportunity employer and the organization values ​​diversity. Candidates with the required skills are invited to send their curriculum vitae and a cover letter that includes the expected salary via the form.

*Bilingualism (French and English) is mandatory.

**Passing a Criminal Record Check and a Vulnerable Sector Background Check is required for all Hockey Canada staff and volunteers.


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